CAPUniversity » faq http://blog.capinc.com The CAPINC Technical Blog - SolidWorks Tip & Tricks Thu, 02 Feb 2012 13:30:19 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 New CAPINC Customer Portal http://blog.capinc.com/2009/09/new-capinc-customer-portal/ http://blog.capinc.com/2009/09/new-capinc-customer-portal/#comments Mon, 07 Sep 2009 13:00:30 +0000 Jason Pancoast http://blog.capinc.com/?p=67 I’ve been waiting years for this: We can now offer a web-based login to CAPINC’s Technical Support resources. Specifically, launched August 2009, CAPINC customers on active maintenance (Subscription) can login to see a record of their previous support cases, log a new case, search CAPINC’s FAQ, and comment on support cases currently being worked by our engineers.

What’s better, you can see the cases opened and closed by your colleagues at your company. This is especially useful for Engineering Managers or internal user group leaders who want to share information across your team or make sure everyone is making use of the Subscription Support you’re paying for!

Initially, login accounts have been created and activated for the Subscription Contact person at each company. If you wish, we can activate your account as well so that you can interact with us through the web-based interface. The login page on CAPINC’s website has additional information.

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